Terms of use and booking

The short version

1. Who we are

These terms are between you and Sandbox Learning Australia Pty Ltd (ABN 34 620 334 741), trading as Sandbox Learning ("we", "us"). You can contact us at hsc@sandboxlearning.com.au.

They apply when you use this website and when you book a course. If the student is under 18, a parent or guardian must make the booking and accepts these terms on the student's behalf.

2. Booking and payment

• Each course is booked and paid for separately. A place is confirmed once payment is received, and we email you a confirmation and tax invoice.
• Payments are processed by Stripe. We don't see or store your card details.
• All prices are in Australian dollars and include GST.
• The early-bird price is available for bookings paid by 11:59pm (Sydney time) on Sunday 6 December 2026. After that, the full price applies.
• Bring a friend: when two new students each book a course and name each other when booking, each payer gets $30 off. We pay it as a refund to the original card once the 28-day refund deadline for that booking has passed. If either booking is cancelled before then, the $30 doesn't apply. One $30 credit per student, and it can't be combined into a larger amount or exchanged for cash.

3. Refunds, transfers and cancellations by you

When you tell us	What you get
28 days or more before the course starts, or within 48 hours of booking if that is later	A full refund
7 to 27 days before the course starts	No refund, but you can transfer your place to another student, or move it to another Sandbox Learning course (paying any price difference)
Less than 7 days before, or not attending	No refund or transfer. You keep access to the session recordings and the course materials

To cancel or transfer, email hsc@sandboxlearning.com.au with the student's name and course. The notice date is the day we receive your email. Refunds go back to the original payment method.

We may make exceptions in genuine hardship, acting reasonably.

4. Changes and cancellations by us

• We'll tell you as soon as possible if we need to change a course's venue, dates, times or teacher.
• If we cancel a course, or make a significant change (different dates, or a venue outside the Bondi Junction area), you can choose a full refund or a transfer to another course.
• If a course has to stop part-way because of something outside our control (for example, the venue becoming unavailable), we'll offer the remaining sessions on another date, or a refund for the sessions not delivered.
• We may update course materials and the order of topics without notice, as long as the course still covers what it describes.

5. Illness and missed sessions

If a student is sick or misses part of a course, they can watch the recordings of the sessions they missed and keep all the course materials. This doesn't change the refund timings in section 3. For illness of more than one day with a medical certificate, contact us and we'll look at a transfer to a later course.

6. Session recordings

• We record the teaching in each session. Recordings focus on the teacher and the board, not on students.
• Recordings are shared only with students enrolled in that course, for their own study, until 30 November 2027. Please don't download, copy or share them.
• If you'd rather a student not appear on a recording at all, let us know and we'll seat them out of view.

7. Attending a course

• Courses run 9:00am to 4:00pm, with lunch from 12:00 to 12:40. Students may leave the venue at lunch unless a parent tells us otherwise. To keep your child at the venue over lunch, email us before the course.
• These are classes, not a supervised care program. Parents are responsible for students travelling to and from the venue.
• Our teachers hold a current NSW Working With Children Check.
• We expect students to treat others with respect and follow the venue's rules. We may remove a student whose behaviour is unsafe or seriously disrupts the class, after contacting a parent. No refund applies in that case.

8. Course materials

Workbooks, worked solutions, model answers and recordings are our copyright. They are for the enrolled student's own study. Please don't copy, sell or share them publicly.

9. Results

We'll teach the course as described and give each student the materials and practice set out on the course page. We can't promise any particular mark, band or ATAR, because these depend on many things outside our control.

10. Using this website

• We try to keep course information accurate and up to date, but it may change. The details in your booking confirmation apply to your booking.
• Don't misuse the site, for example by trying to break its security or submitting false information through its forms.
• Links to other websites are for convenience. We aren't responsible for their content.

11. Privacy

We collect the details you give us (such as names, email addresses, school and subject choices) to manage bookings, send course information and improve our courses. We don't sell your information. See our Privacy Policy for details.

12. Your consumer rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. Where the law allows, our liability for any course is limited to supplying it again or refunding the amount you paid for it.

13. General

These terms are governed by the laws of New South Wales. We may update them from time to time. The version on this page when you book applies to that booking.

Questions about these terms? Email hsc@sandboxlearning.com.au.